A custom 925 sterling silver sample from our factory costs from USD 50 per design and takes 7–10 working days once you have approved the 3D design. The fee is credited back in full when your production order of that design reaches 100 pieces.
What the sample fee covers
- The 3D design. We model your piece in CAD and send renders with dimensions and an estimated silver weight, usually within 2–3 working days.
- Up to 3 rounds of changes to that 3D design.
- One real piece in 925 sterling silver, with your stamp and the finish you chose — not a resin print or a brass stand-in.
- Photos and measurements of the sample before it leaves us, so you can check it against the 3D design.
Express shipping of the sample is shown separately on your quote, because it depends on where it is going.
Why some samples cost more than others
The fee follows the work. Two things push it up: how much silver the piece uses, and how much hand work it needs.
| Piece | What drives the sample fee |
|---|---|
| Plain band or stud | Little silver, little hand work — the lowest fees |
| Pendant with a chain | The pendant, plus the chain cut to your length |
| Stone-set ring | Setting each stone by hand, under magnification |
| Hinged hoops, clasps, moving parts | Extra parts that must be fitted and tested |
| Plated or vermeil finish | An extra plating step after polishing |
Your quote shows the exact fee for each design before you pay anything.
How long it takes
| Stage | Time |
|---|---|
| Our reply, with questions or a quote | Within one business day |
| 3D design | 2–3 working days |
| Sample | 7–10 working days after you approve the 3D design |
| Express shipping | Usually 3–7 days |
Changes to the 3D design, or stones that have to be sourced, can add a few days. If a deadline matters, tell us when you ask for a quote.
When you get the fee back
Once your production order of a design reaches 100 pieces, the full sample fee for that design is deducted from the order. Below that, the fee is not refunded once the 3D work has started, because that work is done for you alone.
If the sample does not match the 3D design you approved, beyond normal tolerances, we remake it free of charge — or refund the fee if you would rather not continue. The details are in our returns and claims policy.
Do you always need a sample?
For a design of your own, yes. The sample is the moment to check size, weight, comfort and finish before 30 or more pieces are made — and the approved sample becomes the standard every production piece is checked against.
If you put your logo on one of our designs, the design already exists. There is no 3D design to pay for; a sample is a finished piece with your logo, quoted per design.
Before you ask for a sample
You will get an exact quote faster if you send:
- photos or sketches, with rough dimensions;
- ring sizes or chain lengths;
- your logo as a vector file (AI, EPS, SVG or PDF);
- the finish: plain silver, rhodium, gold plating or gold vermeil;
- roughly how many pieces you expect to order.
All our prices, minimums and lead times are on our pricing page.